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“Never help anyone again”: the surfaces of a new fraud in Swiggy where the customer loses 10,000 rupees for the fake accident story of the delivery agent

A new fraud is run from Swiggy, where the delivery partners demonstrate with wounds and ask customers to visit the hospital. In a similar fraud, one of the customers claimed that he was defrauded 10,000 rupees by a delivery agent who is a victim of accidents.

Ankur, a X_NKur user, shared his horrific online experience. In a series of publications, Ancor narrated, “I reported a fraudulent activity by Swiggy Delivery Agent – Request ID – 196321527736748, on January 20, 2025 … It was more than two weeks now and I have not received anything from Swiggy.”

It is claimed that the agent, who was determined as “Rohit Saxina”, approached the customer under sad circumstances, claiming that he met an accident during service and needs urgent financial assistance for medical treatment.

According to Ancor, Rohit, the delivery agent, told me that he met an accident while he was doing the duty (he seemed to have the bleeding of the legs). “The agent appealed for financial assistance, claiming that Swiji insurance will take a week for treatment. Ancor added,” motivated and supported by kindness, I decided to provide the required amount. “

However, suspicion grew when “Rohit” requested additional money shortly after. “Within an hour, he called me to request more money that the cost of treatment is about $ 22,000/– Inr,” Anchor.

Disturbed, Ancor Suwaijgghi called but met with mysterious disinfection. He read Swiggy’s response, “We have reported the problem that I raised to our team. They are in the case and they will search for it as soon as possible.”

The situation worsened as Ancor dug deeper. “The name in the PayTM account used for the transaction was” Udit Kumar Singh “, which was given by” Rohit “. I did the treatment at that time, and I had not interested in not matching a name, as was the state of emergency,” clearer. Through online research, ANKUR has discovered multiple reports of similar fraudulent incidents that include Swiggy factors, especially in the Delhi NCR area.

A Reddit user, “Swiggy, after submitting my request he started crying heavily and told me that he met an accident … I gave him 5000 and left.” Another narrated, “Now an hour later I received a call from him again that he was broken and that the hospital was asking 9 kilos thousand.” These stories reflected the Ankur experience, indicating a wider and more organized fraud targeting Swiggy customers.

Anna also noticed, “I managed to find the image of the delivery agent on these threads and could confirm that it is the same person who was my delivery agent -” Rohit Saxina “and who deceived me.” He added: “We have a clear definition of deceptive and additional proof that he was working as a Swiggy agent for more than a year (or according to the comments in Reddit threads – may work more than 3 years).”

Then he shared a Swiggy email response: “We have put a sign of the problem that you raised with our team. They are in the case and they will search for it as soon as possible. Our goal is to be sorted to you. Quickly as we can.
I understand how important this is, so I wanted to assure you that we are committed to returning matters to the right path. In terms of timing, we aim to solve a decision during the next 48 hours. “

This expressed Ancor for his frustration, “He shakes my confidence, not only in individuals but in humanity itself – no one helps again.”

Another procedure on the accident is still awaiting the company.

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